Frequently Asked Questions
Everything you need to know about your TUBBZ experience.
How do I know which size to order?
We provide a detailed size guide on every product page. Since our fits vary between 'Streetwear Oversized' and 'Classic Slim,' we recommend measuring a similar garment you own and comparing it to our chart for the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region. International orders can take between 7-14 business days depending on customs processing in your country.
Are your materials sustainably sourced?
At TUBBZ, we prioritize ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with Fair Trade certified factories.
Can I change or cancel my order after it's been placed?
To ensure fast delivery, we begin processing orders immediately. You can cancel or modify your order within 1 hour of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.